Question 1

Do I have to learn any new software?

Accepted Answer

No. SmartOps installs on your existing phone number. There's nothing to log into, nothing new to learn. The texts come through your normal messages app. You answer the warm ones. That's it.

Question 2

What does it cost?

Accepted Answer

Most owners run between $297 and $697/month depending on which pieces of the lifecycle they install. Almost every owner pays for it back with a single recovered job in the first 30 days. We'll quote you exactly after the scorecard.

Question 3

Are there long contracts?

Accepted Answer

Month-to-month. No annual lock-ins. If it's not paying for itself by day 60, cancel. We don't want owners who aren't winning.

Question 4

How fast can I be live?

Accepted Answer

We start building the day you sign. Most of the install happens in the first week. Final go-live depends on phone carrier compliance approvals (required for any SMS automation), which usually clear in 1 to 3 weeks. We handle all of it — you don't fill out paperwork.

Question 5

What's actually included?

Accepted Answer

AI missed-call text-back, new-lead follow-up automation, no-show recovery, cold-lead reactivation, review request automation, and reputation routing — all running on your number, monitored by our team. We'll show you exactly which pieces fit your business after the scorecard.

Question 6

How do you automate customer feedback?

Accepted Answer

Automating customer feedback means triggering a short text or email request to the customer right after the job is done — while the experience is fresh — and routing happy replies straight to your Google or Facebook review page. SmartOps does this on your existing phone number: when a job is marked complete (or after a configurable delay), the customer gets a personal-sounding text asking how it went. 5-star replies get a one-tap link to leave a public review; anything lower gets routed privately to you so you can fix it before it ever hits the internet. No new app, no surveys, no spreadsheets.

Question 7

Will my customers think it's spam?

Accepted Answer

No. The first text comes within seconds of their missed call, from your business number, referencing the call they just made. It reads like a normal text from a real person — because as far as the carrier and the customer are concerned, it is. No "do not reply" footers, no shortcodes, no marketing language.

That missed call just cost you $500.

Tap below. Miss a call.

Tradesmen booking more jobs.
Stacking more 5-stars.

Off Your Plate. For Good.

Missed Calls That Book Themselves

Follow-Ups That Run Without You

No-Shows That Reschedule Themselves

5-Stars That Show Up Without Asking

See How You Rank Against Your Competitors

The questions every owner asks before they buy.